Frequently Asked Questions
Below you can find answers to some of our most frequently asked questions
FAQ's
Following the switch of Registrar from Equiniti Limited to Computershare Investor Services PLC, Your Shareholder Reference Number (SRN) will be detailed in your welcome letter or email (if you have elected to receive electronic communications). Going forward, when you first buy shares in Howden Joinery Group Plc, your SRN will be displayed on your new shareholder welcome pack, certificate or dividend stationery.
If you bought shares at different times and the name and address you supplied differ, even slightly, from the existing details held by our Registrar, Computershare, another account may have been created. If this happens and you want the accounts combined, you should contact Computershare giving your full name and address and, if possible, providing your shareholder reference number (see question 1) for each account. You should note that existing share certificates will remain valid.
The contact details for Computershare can be found here.
If your certificates are lost, stolen or destroyed, you should contact Computershare as soon as possible, especially as lost or stolen certificates have the potential to be used fraudulently.
Please click here for Computershare's general contact details.
If you want to give or sell your shares directly to someone that you know, you can transfer your holding using a stock transfer form. You can download a stock transfer form from Computershare website at Company Information | Printable Forms. You should post the completed form (with stamp duty paid where appropriate) to Computershare, along with the relevant share certificate(s).
The contact details for Computershare can be found here.
Howden Joinery Group Plc shares can be traded through most banks or stockbrokers. The commission charged for buying and selling shares will vary between organisations.
Computershare offer an internet and postal dealing service for our UK shareholders. For more information visit Computershare's website Share Dealing | Investor Centre.
Howden Joinery Group Plc does not recommend any particular share dealing service.
If shares were held in joint names, the account can simply be re-registered in the sole name of the other holder. The Registrar, Computershare, will need the original or an official copy of the death certificate to amend the register.
If you manage the estate of a recently deceased shareholder, you should contact Computershare and advise of details of the late shareholder. These should include the full name and address of the late shareholder, and the Company in which the shares are held. Computershare will then communicate the full legal requirements for the registration of death and issue a decreased estate pack.
Separately, you can visit Share Dealing | Investor Centre for further details.
If you have changed your address then you will need to inform Computershare.
The contact details for Computershare can be found here.
You should notify Computershare in writing of any change to your name, providing documentary evidence, such as the original, or certified copy of your marriage certificate or change of name by deed poll, and enclose your share certificate for amendment (if preferred).
For change of name, you should provide Computershare with the original / certified true copy of the deed poll or name change certificate, together with your existing share certificate(s) for amendment.
For those legal documents issued in a foreign jurisdiction, a notarisation process should be followed before acceptance.
The contact details for Computershare can be found here.
You can determine the number of Howden Joinery Group Plc shares you own by adding up all your currently valid share certificates or by contacting Computershare. You can also register an account with Investor Centre (Computershare Investor Centre - UK) to manage your shareholding
The contact details for Computershare can be found here.
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