Karen was appointed Non-Executive Director in September 2018. She is currently the Group HR Director of RSA and member of the RSA Group Executive. Karen was previously Group Human Resources Director of Saga, where she led the development and implementation of the company's HR strategy, and Group Human Resources Director at Millennium & Copthorne Hotels plc. She has also held a variety of other senior positions, including 10 years in financial services working in a number of HR positions for Royal & Sun Alliance and Barclays Bank. Karen then went on to hold Group Human Resources Director roles at Channel Five, The Financial Times, Punch Taverns & Spirit Group PLC and Morrisons PLC. She is ACII and FCIPD qualified.