Why Howdens?

The growth and success of Howdens since the business started trading in 1995 have been based on three key aspects of its business model, which have set it apart from other kitchen suppliers.

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1.

Delivering better service to the builder

Howdens' business has been built through recommendation and reputation. It is based on supplying trade customers, principally small builders, with a range of rigid kitchens and joinery products that are always available from local stock, and fitting in with the world in which they work.

2.

Entrepreneurial depots

We want staff in our depots to be entrepreneurial and to focus on growing their business and serving their customers. To achieve this, we allow our managers to run their depot as if it was their own business, with managers and their staff sharing in the depot's profitability

3.

Focused supply chain

Our supply function has one customer, the depot. It is completely focused on ensuring that all aspects of the products we sell are right for everyone involved in their purchase and installation. Commercial considerations underpin all our decisions as to whether products should be manufactured in our own UK factories.

Take a look at our Kitchens

How Howdens Works

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Our Model

We make the builder the centre of what we do. We supply builders directly from our depots. And we ensure our depot managers have no worries about the style, quality and price of our kitchens.

Our Strategy

Given the increasing demand for new kitchen designs, during 2017, we will accelerate new product introductions, bringing to market twenty one new kitchen ranges, an upgraded cabinet platform, a refreshed design for our Lamona range of appliances, as well a new collection of sinks, taps, worktops and joinery.

2016 Chairman's statement

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2016 Chief Executive's statement

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The value created by Howdens in 2016

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